Back

Aveda Institute - Retail Advisor

Retail Advisor

Retail Advisors are passionate about the Aveda mission, hair, spa, and translating this passion to our guests and students.  The position works with a multidisciplinary team to share beauty, fashion and wellness – all through the power of touch, while also driving sales to meet established goals.


Responsibilities:

·        

Provide

excellent service to guests and students.

·        

Consistently

perform the Aveda Guest Service Cycle to ensure guests have an excellent

experience from beginning to end.

·        

Ensure

“on-time” service flow through effective utilization of the Salon Biz

Appointment Book.

·        

Provide

hair and wellness expertise and excellent service to guests, while achieving

established sales goals.

·        

Ensure

each guest is offered a ritual of renewal during every visit, which may include

a hand treatment, make-up application and/or neck and shoulder treatment.

·        

Serve

as a role model to students and a resource for all, regarding Aveda product

knowledge and creating an excellent Aveda service experience.

·        

Ensure

the retail experience center is “guest ready” at all times, which includes

product replenishment, and cleaning as required.

·        

Participate

in monthly inventory counts.

·        

Present

and reinforce a professional appearance at all times, in accordance with the

Neill-TSP dress code standards.

·        

Attend

meetings as required, which may involve travel.

 


Minimum

Requirements:

·        

Due to our commitment to the environment, a

strong alignment to the Aveda mission is essential.

·        

One year experience in retail or guest

services, cosmetic experience preferred.

·        

Excellent verbal and written communication

skills.

·        

Exceptional organizational skills.

·        

Ability to attend and satisfactorily complete

all company education as required.

·        

Ability to work retail hours including

weekends, holidays and special events as needed.

·        

Computer experience including retail point of

sale software.

Today 10:00 am - 8:00 pm