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At America's Service: How Your Company Can Join the Customer Service Revolution
Barnes and Noble
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At America's Service: How Your Company Can Join the Customer Service Revolution in Franklin, TN
Current price: $19.99

Barnes and Noble
At America's Service: How Your Company Can Join the Customer Service Revolution in Franklin, TN
Current price: $19.99
Loading Inventory...
Size: OS
From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.
From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.