Public policy is the foundation for addressing societal challenges and guiding organizations in delivering essential services. Through in-depth analysis and personal narratives, "Breaking Barriers" uncovers the disconnect between policy intent and the lived experiences of those it aims to serve. The book explores the challenges of policy implementation, the struggles faced by families and the crucial role of public administrators in turning policy into action. Drawing from extensive research and interviews with parents, service providers, and policymakers in Zambia, this book highlights the critical gaps in service provision and access, offering insights into how these barriers can be overcome. The findings presented are a call to action for policymakers and public administrators and a beacon of hope for families navigating the complex landscape of disability services. "Breaking Barriers" is a blueprint for creating a more inclusive society where all individuals, regardless of ability, can participate fully and thrive.