First published in 1992, this second book in the series fully described the evaluation programme and seeks to answer pressing questions of policy and practice This book is split into four parts: Introduction to the pilot programme, the projects and their clients; the policy contexts; the objectives; the research methodology. The Process of care: financing, accommodation and service use, staffing, case management, joint working. Evaluation: Outcomes for clients and others, and costs, for each of the client’s groups (people with learning difficulties, people with mental health problems, elderly people and people with physical disabilities). Finally this book aims to further discuss, Policy and practice implications.