You know your dog has a lovely personality. She's smashing at home - loves playing with the children, does what you ask, settles quietly when you're busy. But outside ... or perhaps when visitors come ... you have a different dog. The ruckus she makes when confronted with a strange person, a strange dog, even a strange
bag
, is upsetting for you and frightening for everyone else. She ducks and dives, lunges and surges, barks, snarls, and growls: who wouldn't be alarmed? In
Book 1
you saw what is happening, why it's happening, why it's getting worse, and what you can start changing to begin the transformation you're looking for - so people can stop seeing your dog as reactive, anxious, fearful, aggressive, and admire the friendly dog you know and love.
Book 2
goes into far greater detail to give you strategies and techniques to avoid trouble (and if necessary to get you out of it!). These strategies will enable you to change your mindset, and then change your dog's mindset. If she's to change, then you have to change too! 
 But nowhere does Beverley tell you it's your fault, or your dog's fault. Blaming is totally unproductive. You need to start where you are, with what you've got, and move forward from there. Beverley takes you by the hand and holds on to it while you move forward in a cheerily positive state of mind! She gives you the missing parts of the puzzle - all force-free and dog-friendly - and you'll be able to see why harsher methods recommended to you in the past have not worked.