'Close like a boss' is a must-read for each and every individual who is working in telesales. Not to mention, it is also a great read for those who do not belong to this profession either. It opens up one's mind and brings about awareness. Some of the techniques mentioned and discussed in this book can be applied in other careers as well, in order to close a deal successfully in no time. As for telesales people, a rock-solid personality, sheer confidence, impeccable knowledge of facts and knowing how to apply certain techniques is what sets apart a qualified professional from an amateur. There are several closing books out there, however, what differentiates 'Close like a boss' from others is how it uses real-life examples and customer responses to make the readers better understand when they should close, how they should close and which correct technique needs to be applied. All in all, the information is not just theory, but the theory has carefully been put into practice while examining every possible scenario that can go wrong and how a telesales person can turn the situation around in their favor. Being a part of the telesales career is quite challenging for many and for good reasons. The pressure to perform, take the lead, get noticed, and progress to earn enough is as real as it gets. Nevertheless, this book lives up to its promise of ensuring that you are the king when closing is in question.