Communication Policy Research Latin America is published annually by the Americas Information and Communications Research Network. CPRLatam is organized exclusively for scientific and education purposes. The main goal of the organization is to provide training and consulting services for scholars, private sector, and government officers on ICT policy, and to hold an annual conference for the exchange of non-partisan research, education, and information aiming to increase academic, private and government officers and the public awareness regarding ICT policy issues. This volume gathers papers submitted to the 2017 CPRLatam International Conference, in Cartagena (Colombia), which follows a set of conferences previously held in Buenos Aires (Argentina), New York (United States), Mexico City (Mexico), Brasilia (Brazil), Lima (Peru), Valparaiso (Chile), Mexico City / Oaxaca (Mexico), Bogota (Colombia) and Cancun (Mexico). The 2017 CPRLatam Conference was organized in coordination with the Latin American Telecommunications Congress (CLT2017).