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Customer Experience (CX) Engineering Aerospace and Defense: Delivering Winning Value Propositions a 'New-Game' Landscape
Barnes and Noble
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Customer Experience (CX) Engineering Aerospace and Defense: Delivering Winning Value Propositions a 'New-Game' Landscape in Franklin, TN
Current price: $62.99

Barnes and Noble
Customer Experience (CX) Engineering Aerospace and Defense: Delivering Winning Value Propositions a 'New-Game' Landscape in Franklin, TN
Current price: $62.99
Loading Inventory...
Size: Hardcover
The authors contend that new business capture teams operating in the aerospace-defense sector which adopt their “Best Practices, Outside-In, Customer-Centric” approach to executing their capture processes can attain supranormal contract win rates—as high as 80% and higher.
They back up this claim with captivatingly told case study vignettes of 21st century competitions that they were personally involved with, providing teams with practical step-by-step guidelines, tools and templates to help replicate these successes.
They back up this claim with captivatingly told case study vignettes of 21st century competitions that they were personally involved with, providing teams with practical step-by-step guidelines, tools and templates to help replicate these successes.
The authors contend that new business capture teams operating in the aerospace-defense sector which adopt their “Best Practices, Outside-In, Customer-Centric” approach to executing their capture processes can attain supranormal contract win rates—as high as 80% and higher.
They back up this claim with captivatingly told case study vignettes of 21st century competitions that they were personally involved with, providing teams with practical step-by-step guidelines, tools and templates to help replicate these successes.
They back up this claim with captivatingly told case study vignettes of 21st century competitions that they were personally involved with, providing teams with practical step-by-step guidelines, tools and templates to help replicate these successes.

















