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Customer Service Tourism and Hospitality
Barnes and Noble
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Customer Service Tourism and Hospitality in Franklin, TN
Current price: $65.00

Barnes and Noble
Customer Service Tourism and Hospitality in Franklin, TN
Current price: $65.00
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Size: Hardcover
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.