*Returns not accepted on any opened, used, or defective product. Contact manufacturer directly for further defective products/parts. From Cybex, this baby carrier features: Recommended use: age newborn to toddler and up to 33lbs Offers 3 carrying positions - Front, side and back carry Comfortably padded shoulder straps can be worn crossed or parallel Tie style straps fit users of all heights and can easily be shared between caregivers without needing to adjust multiple buckles Soft padded waist belt with adjustable width panel allows the carrier to grow with your baby Multi-functional head and neck support Promotes healthy development but also makes a bold design statement 100% cotton wrap-like fabric is elastic on the diagonal to provide support to carried babies machine washable Imported.