What happens when your organization fails to deliver a quality customer experience time and time again? Customers start losing trust and begin questioning brand integrity. This is why any business that wants to survive the test of time, needs to eliminate waste and improve efficiency. Motorola came up with a solution for this and pioneered the field of quality management. The solution was Six Sigma. Today, the state-of-the-art framework for Quality Management is Lean Six Sigma - a combination of the Lean Methodology and the Six Sigma Framework.
This book is for anybody willing to learn Six Sigma and its processes. Beginner or advanced, the guide makes the learning journey easy. For individuals already knowledgeable with the basics of the processes of Six Sigma, then it is pretty easy to jump ahead and then drive into the in-depth tools that are available in the methodology. The book covers advanced concepts and statistical data analysis, coupled with useful guides for data collection. The Lean, as well as Six Sigma, approaches, make identification of the defects easier. Lean methodology assists in getting rid of any form of waste derived from non-necessary analysis. Six Sigma approaches result in detailed identification as well as reduction of various process defects. With this combined and well-thought-out approach, you'll be well on your way to becoming an expert in the field.What happens when your organization fails to deliver a quality customer experience time and time again? Customers start losing trust and begin questioning brand integrity. This is why any business that wants to survive the test of time, needs to eliminate waste and improve efficiency. Motorola came up with a solution for this and pioneered the field of quality management. The solution was Six Sigma. Today, the state-of-the-art framework for Quality Management is Lean Six Sigma - a combination of the Lean Methodology and the Six Sigma Framework.
This book is for anybody willing to learn Six