Excellence achieved by Enterprises and Individuals is the sum total of various factors working together. One of the key factors in this pursuit is having a continuous improvement mindset. It's that push to move from current level to whatever best next level. It's like being on a journey having the switch "Improve" always "On". Incremental improvements done over short periods of time have a compounding effect to create big transformations.
This book is about how in a structured way such a transformation journey can be brought about by the
ION framework
having
GAME approach
. It shares about the excellence triangle which impacts the creation of value and delivery. It delves into what are the drivers for this triangle especially with respect to perspectives of customers, company, team and individuals. What could be, based on design thinking specially from first principles, the design elements of the excellence journey framework. Once the teams in the enterprise onboard such a journey framework, the drivers start to kick in and hence impact the excellence triangle. This results in a continuous improvement mindset as a habit which not only impacts the results at the enterprise level, but also at individual level and takes excellence to next level.
The book starts with a nice story about a company, the teams and individuals and the challenges faced by them. Further, how they get to know, understand and embrace this framework and build the excellence mindset at enterprise and individual level. So, let's dive into it right away and explore the journey to excellence and shape one of your own.