Facts101 is your complete guide to Jurans Quality Planning and Analysis for Enterprise Quality , From Product Development Through Use. In this book, you will learn topics such as Quality Improvement and Cost Reduction, Operational Quality Planning and Sales Income, Quality Control, and Process Management plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.