Make Waves encourages readers to step up and be the one to initiate change in their work and lives. Author Patti B. Johnson walks readers through the tools and techniques that they can use to create change in their own situations; elaborating on these tools gives readers a sense of how to encourage and instill these "wave-making" behaviors within their organization. Using case studies as illustrative examples, Make Waves highlights the important steps that individuals can take toward positive change, bridging the gap between desires and actions necessary to realize bigger changes. This new edition provides a more current and timely view of change with the expansion of the section on the mindset of a Wave Maker and more current examples. New areas of focus are: How our thoughts drive our readiness to change Our personal "backpacks" and what we carry with us into every situation regardless of the facts, and the importance of knowing our "go-to’s" and triggers Our habits drive almost half of our daily decisions, yet a change requires us to approach our work and life differently The most common obstacles to thinking like a Wave Maker