Designed to primarily address the Windows operating system and the 2010 Microsoft Office application suite, it also includes instructions for students using OpenOffice and MacOS platforms. Over 50 video tutorials on the DVD will support each chapter by demonstrating the principles presented. The focus of this text is to provide new students and those with some experience with the skills needed to proficiently discuss essential computer concepts, navigate and conduct basic tasks using an operating system, and develop files using basic productivity applications. Features: • Designed to address the Windows operating system and the 2010 Microsoft Office application suite • Includes a comprehensive DVD with over 50 video tutorials, project files, tips, figures, and shortcuts • Integrates the use of both MacOS and Open Office to describe the respective concepts in Windows and MS Office • Covers the topic of interoperability of the software packages throughout the text • Numerous instructor supplements available upon adoption