"Kudos to Patty Bates-Ballard and Gregory Smith for helping all of us navigate diversity matters. Using examples ripped from the headlines, pulled from diversity training, and repeated at the water cooler, Bates-Ballard and Smith offer multiple ways we can all deal with comments that are offensive or insensitive. With their open and balanced approach, their humor, and their admonition that we should all model the respect we want to receive, Navigating Diversity is an important tool for diversity advocates and for others. No matter how experienced the diversity advocate or leader, there is something to learn from this book." - Dr. Julianne Malveaux, President, Bennett College for Women