MEDICAL ERRORS, Pain, wasted time!! this book can help you avoid these problems. Healthcare advocate and Registered Nurse, Suzanne C. Smith R.N. shares the inside wisdom on health care. Forty years of tenderly caring for patients- and strongly advocating for their needs. Ms. Smith had been part of the management in two major HMO, and was privy to the inside working of managed care and worked in large hospitals and home health care. NURSE in your pocket is just that- it's as if you had your very own nurse in your pocket to guide you, step by step into the good care you deserve. Ms. Smith shares her professional experiences and her private experiences to demonstrate the reality of healthcare. This book is a gift of insider's knowledge - in normal English. Take this book seriously - it could save your life.