The dissertation entitled "Ophthalmological services in the SUS - RS: general panorama, characteristics and satisfaction of users in an urban center in southern Brazil" followed the criteria established by the Postgraduate Program in Collective Health of the Lutheran University of Brazil (research project, fieldwork report and article for publication), as well as the standards of the Brazilian Association of Technical Standards (ABNT), under the guidance of Prof. Dr. Andréia Cristina Leal Figueiredo and co-supervision of Prof. Dr. Diego Garcia Bassani.