Jamie's family has been broken since she was ten years old.
A stupid accident made her an orphan, and her aunt and uncle who were intentionally childless, became her guardians. They put on a public face as the loving family who took in Little Orphan Jamie, but at home they'd rather ignore her existence.
Were they abusive? No. Were they subtle about the burden they bear because she's in their home? Also no.
So when Jamie turns eighteen, she takes her life - and her trust fund - in hand and finds her own way. She leaves Florida for New York to attend Clarkmore Univserity and pursue her dreams of being a writer.
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Jamie has this image in her mind of a picture perfect life. Two living, loving parents, everyone together. Maybe even the siblings she never got to have. She wants that life. When she becomes friends with roommates Scott and Duncan, she believes one of them has that perfect family she so desperately wants.
She also finds comfort and a father figure in Prof. Drew Bond. He fills some of the space in her heart where her parents still live.
Pictures can be faked. And sometimes, perfect is what you make with what you have. It takes a severe reality check and another heartbreak to make Jamie see what has been in front of her all along.