If you dread conflict, you're not alone. Research suggests that interpersonal conflict is the biggest daily stressor we face, and most of us go through life avoiding potential conflicts at work and at home, or giving in when we feel pressured.In Resolve, psychologist and negotiation expert Hal Movius shows you how you can handle life's negotiations more effectively and with less stress by developing three distinct types of confidence: Mastery: Confidence in communicating Awareness: Confidence in your reasoning Poise: Emotional confidence Drawing on decades of research in negotiation and psychology along with more recent advances in social neuroscience, this book delivers science-backed insight and effective tools to boost your confidence in all three critical areas, so you can be more effective in resolving conflicts, from spontaneous flare-ups at home to planned business negotiations.You'll learn: How to acquire genuine confidence, regardless of personality traits How to transform different types of conflicts into negotiations How to cope if you feel yourself becoming flustered in a dispute Whether you negotiate for a living or only in your personal life, Resolve is the only guide you need to get safely and comfortably to the other side of almost any dispute.