Summary of The First Phone Call From Heaven by Mitch Albom | Includes Analysis Preview: The First Phone Call from Heaven by Mitch Albom is a mystery set on Lake Michigan in the small town of Coldwater. Tess Rafferty receives a phone call. She is unable to get to the phone in time to answer it, and the caller leaves a message on the machine. Tess is stunned when the voice on the other end of the line claims to be her mother in heaven who died from Alzheimer’s disease four years ago. Similar calls are received by Police Chief Jack Sellers, who hears from his dead son, Robbie, and by Katherine Yellin who receives a call from her dead sister, Diane. The same day the phone calls begin, Sully Harding is released from prison. He is a grieving widower and father to a seven-year-old boy. He has just finished serving time for crashing a Navy plane. He was jailed because the toxicology report after… PLEASE NOTE: This is summary and analysis of the book and NOT the original book. Inside this Instaread Summary of The First Phone Call From Heaven: Overview of the Book Important People Key Takeaways Analysis of Key Takeaways About the Author With Instaread, you can get the key takeaways, summary and analysis of a book in 15 minutes. We read every chapter, identify the key takeaways and analyze them for your convenience.