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The Brand Benefits Playbook: Why Customers Aren't Buying What You're Selling--And to Do About ItThe Brand Benefits Playbook: Why Customers Aren't Buying What You're Selling--And to Do About It

The Brand Benefits Playbook: Why Customers Aren't Buying What You're Selling--And to Do About It in Franklin, TN

Current price: $30.00
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The Brand Benefits Playbook: Why Customers Aren't Buying What You're Selling--And to Do About It

Barnes and Noble

The Brand Benefits Playbook: Why Customers Aren't Buying What You're Selling--And to Do About It in Franklin, TN

Current price: $30.00
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Size: Hardcover

2024 Global Book Awards Finalist
From two of the world’s leading experts on branding, brand benefits, and positioning, this strategic guide reveals how focusing on brand benefits can transform organizations and help them win in the marketplace.
Today’s customers think less about products and more about
brands
, no matter whether those brands are organizational, nonprofit, individuals, or service oriented. Customers also care less about the features of your product—what it
has
—than about its
benefits
—what it
does for them
. While this sounds like common sense, shockingly few organizations actually conduct business this way.
Drs. Allen Weiss and Debbie J. MacInnis, professors and branding, brand benefits, and positioning experts, are about to change that. In
The Brand Benefits Playbook
, Weiss and MacInnis help readers understand, and transition to, a benefits-based model.
This focus on customer benefits will teach organizations:
What market they are in (or could be operating in)
How customers perceive their brand (and that of their competitors) in terms of benefits
The most effective way to segment a market and position a brand in terms of benefits
How to deliver benefits throughout the customer journey
How a focus on benefits facilitates growth
Evidence-based, integrated, and simple, this innovative approach can be applied to all markets—and ensures that any brand can deliver the benefits its customers truly want.
2024 Global Book Awards Finalist
From two of the world’s leading experts on branding, brand benefits, and positioning, this strategic guide reveals how focusing on brand benefits can transform organizations and help them win in the marketplace.
Today’s customers think less about products and more about
brands
, no matter whether those brands are organizational, nonprofit, individuals, or service oriented. Customers also care less about the features of your product—what it
has
—than about its
benefits
—what it
does for them
. While this sounds like common sense, shockingly few organizations actually conduct business this way.
Drs. Allen Weiss and Debbie J. MacInnis, professors and branding, brand benefits, and positioning experts, are about to change that. In
The Brand Benefits Playbook
, Weiss and MacInnis help readers understand, and transition to, a benefits-based model.
This focus on customer benefits will teach organizations:
What market they are in (or could be operating in)
How customers perceive their brand (and that of their competitors) in terms of benefits
The most effective way to segment a market and position a brand in terms of benefits
How to deliver benefits throughout the customer journey
How a focus on benefits facilitates growth
Evidence-based, integrated, and simple, this innovative approach can be applied to all markets—and ensures that any brand can deliver the benefits its customers truly want.

More About Barnes and Noble at CoolSprings Galleria

Barnes & Noble is the world’s largest retail bookseller and a leading retailer of content, digital media and educational products. Our Nook Digital business offers a lineup of NOOK® tablets and e-Readers and an expansive collection of digital reading content through the NOOK Store®. Barnes & Noble’s mission is to operate the best omni-channel specialty retail business in America, helping both our customers and booksellers reach their aspirations, while being a credit to the communities we serve.

1800 Galleria Blvd #1310, Franklin, TN 37067, United States

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