Keep your electronics, books, and gear safely stowed in The North Face Surge Backpack. A dedicated 15-inch laptop compartment, secondary book compartment, and multiple pockets inside and outside of the pack secure everything you could possibly need for a day at the office, or a schedule full of classes. Well-padded, contoured shoulder straps and adjustable torso Fleece-lined, dedicated compartment protects a 15 inch laptop Padded, fleece-lined tablet sleeve Organizer panel for cords, headphones, and chargers 2 external vertical-zip pockets; 2 stretch water bottle pockets Padded haul handles; sternum strap with whistle buckle The North Face Women's Surge Backpack We placed an order online and everything went so smoothly! Customer service is very quick to respond and we received our item in perfect condition. Thank you for your hard work. I would highly recommend Mountain High Outfitters!