Returns not accepted on any opened, used, or defective product. Contact manufacturer directly for further defective products/parts.  From Thule, this stroller features: Suitable for newborns and toddlers Full-size, all-terrain stroller Integrated twist hand brake for smooth, safe speed control in any terrain Full coverage canopy with ventilation  Upright, comfortable seat with adjustable recline  Built-in leg rest Swivel front wheel locks into place for higher speeds Large rear wheels Lightweight and easy to maneuver Max child weight 49 lb. Max stroller weight capacity 75 lb. Folded dimensions 34.6 x 22.8 x 12.2 in Weight 26.2 lb. Imported.