This Army manual, TRADOC Pamphlet 11-21 Army Programs: Army Quality Assurance Program Procedures March 2024, provides guidance on the concepts and processes used to implement the Army Quality Assurance Program (AQAP) and the AQAP's five major functions: Army accreditation, AQAP oversight and governance, proponent assessment, internal evaluation, and external evaluation. Unless otherwise specified, the concepts and processes described in this pamphlet apply to all organizations and individuals involved in implementing, managing, and/or supporting the AQAP, to include all Army learning institutions that are part of The Army School System, made up of Regular Army (RA), Army National Guard (ARNG), U.S. Army Reserve (USAR), and Army civilian institutional training systems. This pamphlet supports the policies set forth in TRADOC Regulation (TR) 11-21.