Employee satisfaction surveys constantly reveal the need for companies to improve communication. One's ability to speak and write are necessary for effective communication, but too often the need to listen is forgotten. Real communication is a two-way process that requires a sender and a receiver. Focusing on both capabilities will help you strengthen communication across the company. Teach leaders and employees to recognize listening as an engaging process not as a passive skill.This trainer guide provides tips and pointers for effective listening skill building that supports an open and respectful company culture. Our ready-to-use individual and team activities drive the learning home. At Lunch Bag Learning™ we provide content for bite-size employee training in two-, three-, or four-hour lengths delivered by you. Add our hands-on lessons to your company's learning and development program to build employee skills and achieve success. Lunch Bag Learning™ lessons provide fundamental business skills training designed with team building in mind. Student Manual sold separately.